Dear Customer,
The table below is a brief summary of your shipping activity for
September.
The attached spreadsheet has 6 tabs. Each tab has detailed information about the
type of package or problem indicated by the tab name. Refunds totaling
$89.45
have been credited by
UPS
to your account.
In addition you incurred
$16.00
in address correction charges
and
$41.24
in charges for oversize, overweight or incorrect packaging
.
You also paid a
$51.03
premium to ship packages by air
when they would have arrived the same day (perhaps not at the same time of
day) if shipped by ground.
Not all of these charges are avoidable, but some are.
It is most likely worthwhile to look at the details and see if your processes could
be improved.
Our fee for
September
is
$44.73.
It will appear on your credit card as Shipper's Advocate, Inc.
We appreciate your business,
Douglas S. Carnes
Shipper's Advocate, Inc.
609-792-6397